The following case studies demonstrate the level of expertise that would be offered to any prospective ExcelSource client:
Programme management of a HRO service for a FTSE-100 company using agile and iterative implementation techniques.
A complete transformation and integration of all Operational Support and Business Support Systems for a high-growth broadband services company. Introducing several unique differentiators to make this successful business achieve its full growth potential.
A detailed review of the IT and Operations functions of our retail finance client’s identified cost savings opportunities of > £7m p.a. that would be achieved from a mix of process change, sourcing changes and off-shoring back-office processes.
A review of a Recruitment Process in a UK-wide HR function offering improved SLAs and 28%-42% of cost savings.
A strategy formulation of Agile software development services with the outsourcing to the Eastern European partner achieving the flexible development objective and saving 60% of costs.
A global consolidation of an IT function offered a standardisation of ITIL process, centralisation of competencies, consolidation of technology and a cost saving of £950k p.a.
A UK high street retailer asked us to review their Point of Sale process and systems. Our review identified a PCI compliance issue. Our proposed solution would achieve a payback in less than 2 years and resolve the PCI issue.
A high quality Facilities function was bench-marked against similar functions in the industry. Our assessment identified a potential saving of 25%.
An IT Infrastructure Outsourcing contract review project resulting in far greater service performance and a large 41% / £2m p.a. cost saving for the customer.
A very successful offshore BPO Service Delivery project resulting in great service performance and over achieving its financial targets of 58%/£700k cost saving.
An IT department had a large quantity of IT infrastructure distributed across a number of locations. A perceived believe that consolidating the infrastructure to far fewer locations was proven to be offering far fewer savings than that anticipated.
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